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What is ISO 17025?

ISO 17025:2017 is a set of requirements that calibration laboratories and testing organisations have to meet to prove that they operate a quality system, are technically competent and can generate technically valid and repeatable results. This standard applies to everything from test equipment to data sampling and sets out valid specifications to improve an organisation’s quality management systems and as a result, their quality control. Key topics include testing and calibrating using standard, non-standard and laboratory-developed methods under controlled conditions.

Benefits of ISO 17025

A systematic approach to control all its processes and well defined procedures and supporting documentation.

Achieve international recognition of its technical competence gain the confidence of customers and interested parties, as well as open doors to new market both locally and international.

Greater quality awareness amongst employees and reduced defects, scraps, rework failures and service


Have a better corporate image in the eyes of regulators, customers, employees as well as the society at large.

Potential increase in business due to enhanced customer confidence and satisfaction.

Savings in terms of time and money due to reduction or elimination of the need for re-testing of products.

Better control of laboratory operations and feedback to laboratories as to whether they have sound Quality Assurance System and are technically competent.

Control laboratory methods variation.

Increase of confidence in Testing / Calibration data and personnel performing work.

Validity and appropriateness of test methods.

Traceability of measurements and calibrations to national standards.

Suitability, calibration and maintenance of test equipment & Testing environment.

Sampling, handling and transportation of test items Quality assurance of test and calibration data.

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